Returns & Exchanges
At El Camino Bracelets, we want your travel memories to last a lifetime, so if you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges. Items must be in their original, unworn condition and include all custom travel charms and packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the specific bracelets or charms you wish to return.
- 2.Package Your Items
Carefully place the items in their original El Camino gift box or a secure padded mailer to ensure they are protected during transit.
- 3.Print and Ship
Download your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.